Managers

Settings reference

Where each switch lives.

SettingWhereDefault
Max attempts per lead per day / minimum minutes between attemptsSettings → Dialing3 / 60
Carrier (auto / Bitcall / pbx.im / Telnyx)Settings → Dialingauto
Dial countriesSettings → Dialingall
Lead poolsSettings → Lead recycling & poolsInterested, Good, Not bad, Cold
Continuous assignment (agents, sources, max open)Leads → Assignoff
Number lookup / dial invalid numberssettings keys numberLookupEnabled, dialInvalidNumberson / no
Caller-ID auto-rest, rest days, daily capcliHealthAutoRest, cliRestDays, cliDailyDialCapon / 3 / 300
AI summaries, minimum seconds, risk phrasesSettings → AIon / 45
AI features (digests, briefs, drafts, risk, QA, redaction…)Settings → AI → AI featuresall on
Goals and per-agent targetsReports → Alerts & goals—
Dialer links (Relay / Parley URLs)Settings → Dialers—